The remainder is our operating margin. This is what’s left over after paying the bills, as savings for future projects and needed investments. As a nonprofit we must invest all of our margin back into the organization, enabling us to keep our rates down and deliver high-quality, affordable health care services, and improve the health of our members and the communities we serve. Some important ways we invest our operating margin:

Investing in technologies & equipment to help transform our care

• telemedicine
• phone consults with our caregivers
• www.kp.org/online services
• mobile apps
• green and energy-efficient technologies

Covering the retirement & pensions of our employees

Updating existing equipment & buildings

Building new facilities to support
growing communities & membership &
to meet earthquake & Safety Standards