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Money Earned Goes Back into Care

What do we do with the money we receive for providing care?


Provide Care & coverage to



Members in
Northern California

to medical

Operate our hospitals & medical offices

Pay, Hire & retain
a talented team of
health professionals

Pay Non-Kaiser Permanente
providers to Supply some
care & Services

Buy Rxs & medical supplies

Support our communities
to improve health


The remainder is our operating margin. This is what’s left over after paying the bills, as savings for future projects and needed investments. As a nonprofit we must invest all of our margin back into the organization, enabling us to keep our rates down and deliver high-quality, affordable health care services, and improve the health of our members and the communities we serve. Some important ways we invest our operating margin:

Investing in technologies & equipment to help transform our care

  • telemedicine
  • phone consults with our caregivers
  • services
  • mobile apps
  • green and energy-efficient technologies

Covering the retirement & pensions of our employees

Updating existing equipment & buildings

Building new facilities to support
growing communities & membership &
to meet earthquake & Safety Standards

* Year-end 2013 results


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