Contact:
Kerri Leedy (559) 307-6491
Kerri.m.leedy@kp.org
Kaiser Permanente Northern California’s health plan is once again being recognized with a 5-star rating – the highest in the state – for providing patients and members with high-quality clinical care across multiple specialties, according to the annual Health Care Quality Report Card from California’s Office of the Patient Advocate (OPA).
Kaiser Permanente’s Northern California and Southern California health plans are the only two in the state to receive OPA’s highest rating – 5 stars – for “quality of medical care.”
This is the sixth consecutive year that Kaiser Permanente Northern and Southern California health plans have achieved 5 stars for overall clinical effectiveness in behavioral and mental health care. Kaiser Permanente Northern California is also a leader in the state with 5-star ratings for diabetes, cardiac, pulmonology, maternity, and pediatric care.
“Kaiser Permanente Northern California continues to stand out as a statewide leader in providing high-quality clinical care to our members and patients,” said Carrie Owen Plietz, FACHE, president of Kaiser Permanente’s Northern California region. “These ratings reflect the unwavering dedication of our physicians, nurses, and staff who strive each day to help our members stay physically, mentally, and emotionally healthy.”
Kaiser Permanente Northern California also received 5 stars for appropriateness of tests, treatments, and procedures and preventive screenings.
“Our Kaiser Permanente Northern California physicians and care teams are committed to providing our patients with the personalized service and exceptional clinical care they deserve,” said Maria Ansari, MD, FACC, CEO and executive director of The Permanente Medical Group. “These high ratings across multiple specialty care areas, from mental health to maternity care, further demonstrates how we are helping our 4.6 million members live longer and healthier lives.”
The 2024-25 report card provides California consumers with side-by-side comparisons of the 16 largest HMOs and PPOs in the state. It rates health plans on national standard-of-care measures that involve treatment and prevention of a range of conditions that have significant implications for personal health.
The results from OPA concur with the recent Covered California ratings, which recognized Kaiser Permanente as the only health plan in the state to receive a 5-star “Overall Quality Rating”.
Covered California — the state’s health insurance marketplace — also gave Kaiser Permanente 5 stars for “Members’ Care Experience,” which is based on patient surveys asking about their recent experiences when visiting the doctor and getting medical care; “Getting the Right Care,” a measure of care that is given, comparing with the national standards for care and treatments proven to help patients; and “Plan Services for Members,” which analyzes a health plan’s efficiency, affordability, and management.
In addition, Kaiser Permanente Northern California’s health plans were also the highest rated in California — and among the highest in the nation — for overall treatment, prevention and equity, and patient experience by the National Committee for Quality Assurance (NCQA) 2024 Health Plan Ratings.
About Kaiser Permanente
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve nearly 12.5 million members in 8 states and the District of Columbia. Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists, and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery, and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education, and the support of community health. For more information, go to about.kp.org.
Comments (0)